Presentations at the event (PDFs)
in alphabetical order

Martin Ashley (Design Associates – UK and London College of Communication – UK)
Morphing Content Across Multiple Communications

Max Dietshe (Addison – USA) and Madeleine Yates (Merrill Lynch – USA)
Beyond Chaotic Bombardment: Enhancing the Client Experience through Information Design

Chet Geschickter (One to One Interactive – USA)
Customers from Venus and Companies from Mars: How to Avoid the Big Disconnect in Financial Web Sites

Harsh Jawharkar and JoEllen Kames (HSBC – USA)
Banking on Users: Qualitative Research and Online Banking

Dirk Knemeyer (Involution Studios – USA)
Innovating the Online Experience: Financial Services

Aaron Marcus (Aaron Marcus and Associates – USA)
FinFoMoGo: Financial Info Management for People on the Go

Ruurd Priester (Informaat – Netherlands)
Web Presence as Architectural Planning

Joe Saari (Precision Information – USA)
Developing Effective Education Programs

Cam Shapansky (Blue North Strategies – Canada)
Hybrid Documents

David Sless (Communication Research Institute - Australia)
Helping People Communicate with People

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